Terms of Service

Please read the following Terms of Service before making a purchase. We advise each TimberDocs.com visitor to consult with a licensed attorney if you have any questions about these terms.

By checking the box ‘I agree to the TMBR DOCS, LLC (herein dba “TimberDocs”) Terms of Service’ (herein, “Terms”) all www.timberdocs.com visitors, including individuals and entities who do make a purchase and individuals and entities who do not make a purchase, (herein “Users”) agree that they have read, understand and will adhere to the following terms of service. If you do not understand the Terms of Service, or do not agree to the terms set forth herein, do not use www.timberdocs.com.  User understand that the aforementioned, and following, Terms affect my legal rights and obligations. If User does not agree to be bound by all of these terms, User will not use www.timberdocs.com. By proceeding with my purchase, and use of this website, User agree to these Terms of Service.

Section 1. ABOUT TIMBERDOCS.

By agreeing to the TimberDocs Terms, Users acknowledge that they understand how TimberDocs works and the manner in which TimberDocs products will be delivered. TimberDocs are customized templates designed for licensed cannabis operators. Each customer is responsible for providing TimberDocs with business-specific information including, but not limited to: business/company name and address; license type(s); branding/logo if available, and specific information related to your facility, personnel and procedures. Specific information may include, but is not limited to: job titles to be used throughout the documents, room names and/or descriptions, and make/manufacturer information for equipment to be described within the TimberDocs. Upon receipt of your business-specific information, TimberDocs will customize your documents and deliver them in PDF format. All content delivered in physical and/or digital format including, but not limited to standard operating procedures (SOPs), forms, or written plans are herein referred to as “Products.” Services, including but not limited to on-site training, in-person or phone consultations, classes, or consultations are herein referred to as “Services.” Policies described within these Terms may vary depending on the purchase type (“Products” or “Services”).

Section 2. COPYRIGHT.

All content included on the TimberDocs website including, but not limited to content descriptions, images and infographics, each individual TimberDoc product, is protected under U.S. copyright laws and exclusively owned by © TimberDocs, 2018, All Rights Reserved. Users who purchase content from www.timberdocs.com, by phone, or in-person at any TimberDocs event, acknowledge that content purchased is solely owned by TimberDocs. Upon purchase, TimberDocs grants permission to each customer to use purchased content internally and/or as part of an application submission. Users are strictly prohibited from distributing, sharing, reproducing, paraphrasing, or displaying any content derived from, or purchased from, www.timberdocs.com unless the Customer receives written consent from TimberDocs.

Section 3. LIMITED LIABILITY AND INDEMNIFICATION.

Except as prohibited by law, User will hold TimberDocs and its officers, directors, employees, and agents harmless for any indirect, punitive, special, incidental, or consequential damage, however they arise (including attorneys’ fees and all related costs and expenses of litigation and/or arbitration, or at trial or on appeal, if any, whether or not litigation or arbitration is instituted), whether in an action of contract, negligence, or other tortious action, or arising out of or in connect with this agreement, including without limitation any claim for personal injury or property damage, arising from this agreement and any violation by User of any federal, state, or local laws, statutes, rule, or regulations, even if TimberDocs has previously been advised of the possibility of such damage. Except as prohibited by law, if there is liability found on the part of TimberDocs, it will be limited to the amount paid for the products and/or services and under no circumstances will there be consequential or punitive damages. Should the User reside in a jurisdiction that does not allow for the exclusion or limitation of punitive, incidental or consequential damages, the prior limitation exclusion may not apply.

Section 4. DELIVERY.

User agrees to the TimberDocs delivery policy. Products are delivered via email or document storage platform (such as Google Docs, Box, or Dropbox) to User, and the method of delivery is determined solely by TimberDocs.  Products are delivered in PDF format.

Section 5. ONGOING COMMUNICATION.

By using www.timberdocs.com you consent to receiving e-mail notifications, or notices, from TimberDocs related to your purchase and/or related to policy changes. Users are able to unsubscribe from ongoing marketing by clicking ‘Unsubscribe’ at the bottom of TimberDocs marketing emails. Users acknowledge that unsubscribing from marketing communications does not prohibit TimberDocs from contacting users related to purchases or policy changes. After purchasing products or services, User may receive a survey or testimonial request from TimberDocs. If User agrees to share feedback and agrees to have a review or testimonial posted on TimberDocs.com or any public TimberDocs channel including but not limited to social media and third-party review websites (such as Google Reviews), User understands that the User’s name, product/services purchased and company information may be included.

Section 6. THIRD PARTY SERVICE PROVIDERS AND VENDORS.

TimberDocs has partnered with leading subject matter experts worldwide. Should TimberDocs offer services or products developed by Third-Parties, the product or service will be clearly labeled as a Third-Party developed offering. Pursuant to Section 3 “Limited Liability and Indemnification,” Users will indemnify, defend and hold harmless TimberDocs and its parent and/or subsidiaries (if applicable). Users acknowledge that TimberDocs does not control the services or products developed by Third-Party Vendors. TIMBERDOCS HEREBY DISCLAIMS LIABILITY FOR ANY INFORMATION, MATERIALS, PRODUCTS OR SERVICES POSTED OR OFFERED AS PART OF ANY THIRD PARTY SERVICES. TIMBERDOCS IS NOT LIABLE FOR ANY FAILURE OF PRODUCTS OR SERVICES OFFERED OR ADVERTISED BY THIRD PARTY VENDORS OR SERVICE PROVIDERS. FURTHER, A THIRD PARTY SERVICE PROVIDER MAY HAVE A PRIVACY POLICY DIFFERENT FROM THAT OF TIMBERDOCS AND THE THIRD PARTY WEBSITE MAY PROVIDE LESS SECURITY THAN WWW.TIMBERDOCS.COM.

Section 7. TERM.

These Terms are applicable to all www.timberdocs.com Users. Sections related to Copyright, Limitation of Liability/Indemnification, and Miscellaneous will survive a termination. Once a User has received the product purchased, or services purchased have been rendered complete by TimberDocs, TimberDocs considers the agreement herein terminated and complete. Users dissatisfied with products or services, or Users who do not feel products/services were rendered complete accurately, should contact Support at support@timberdocs.com

Section 8. GOVERNING LAW.

User’s use of www.timberdocs.com shall be governed in all respects by the laws of the state of Colorado, U.S. User agrees that, should any legal proceeding arise out of User’s interaction or use of www.timberdocs.com, including but not limited to the purchase of products or services, the legal proceeding will take place within the City of Denver, Colorado (County of Denver). User agrees to these Governing Law Terms.

Section 9. ACCURACY OF INFORMATION.

User attests to providing TimberDocs with accurate information and understands that the User is responsible for providing TimberDocs with all input information needed to finalize the documents.

Section 10. RIGHT TO REFUSE.

User acknowledges that TimberDocs reserves the right to refuse products or services to anyone.

Section 11. NO SUBSTITUTION FOR LEGAL COUNSEL.

User understand and agree that TimberDocs is not a law firm or an attorney, may not perform services performed by an attorney, and its forms or templates are not a substitute for the advice or services of an attorney.  No attorney-client relationship or privilege is created with TimberDocs. If, prior to placing a TimberDocs purchase, I believe that TimberDocs provided me with legal advice, recommendations or opinions, I will not proceed with the purchase. If I believe that TimberDocs provided me with legal counsel post-purchase, my purchase is null and void. Further, User acknowledges that TimberDocs is not a registered, or bonded, legal document assistant under California Business and Profession Code, sections 6400 et seq. TimberDocs is a registered Limited Liability Company (LLC)  in the State of Colorado with a business address of: 2600 W. 29TH AVE, SUITE A, DENVER, CO 80211.

Section 12. ENGLISH AS DOMINANT LANGUAGE.

User acknowledges that materials available for sale, including products and services, are available only available in English.

Section 13. INTERNET.

User acknowledges that TimberDocs is unable to control limits, delays or other challenges inherent in the use of the Internet. User acknowledges that TimberDocs is not responsible for damages resulting from Internet related problems.

Section 14. BILLING POLICIES.

User agrees to contact TimberDocs directly if User sees an inaccurate charge. TimberDocs will immediately investigate the matter and contact the User regarding disputed charges and/or next steps.

Section 15. REFUND AND EXCHANGE POLICY.

TimberDocs does not offer refunds for any tangible or digitally delivered products or documents including, but not limited to: forms, plans, or Standard Operating Procedures. TimberDocs will provide refunds to Users for up to ten (10) days, beginning with the date of purchase,  for any of our services that have not yet been redeemed. Refunds are not available for services that have been completed. To request a refund, simply email support@timberdocs.com and provide your order confirmation number.  Users dissatisfied with TimberDocs products or services should contact support@timberdocs.com. User acknowledges that User has been provided with the TimberDocs support email (support@timberdocs.com) and the TimberDocs phone line (#  is 323-538-5546). User understands that, other than as required by applicable law, User has no right to request a refund or obtain store credit for any product order unless TimberDocs is at fault. Both parties acknowledge that TimberDocs is out of pocket time and money for undertaking the work and both parties fully intend to complete the order.


If User determines that s/he has purchased the incorrect documents, User may be entitled to an exchange. Users qualify for an exchange if the document has not yet been customized. Once a document has been customized, the sale is considered Final and exchanges are no longer permitted. If the User requests an exchange before customized, the User agrees to pay the different in price from the original product to the replacement product. If the replacement product costs less than the original product, User may choose to receive either a refund (calculated by subtracting the replacement product price from the original product price, and including a $25.00 processing fee) or receiving a credit for the balance. If User chooses to receive a credit, TimberDocs will waive the $25.00 processing fee. Refunds will be issued to the payment card used during the transaction, unless another means of refund has been discussed—and approved of—by

Section 16. FORCE MAJEURE.

User agrees that TimberDocs is not in breach or default of these Terms and shall not be held liable to me for any cessation, interruption or delay in the performance of its obligations due to earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (collectively “Force Majeure Events”). If the Force Majeure Event continues for more than sixty (60) days, TimberDocs will have no further liability to User and may terminate these Terms of Service.

Section 17. ASSIGNMENT.

User acknowledges that a User’s rights under these Terms may not be assigned to any party, for any reason. TimberDocs may assign its rights and duties to any party without notice to Users.

Section 18. GUARANTEES AND WARRANTY.

User acknowledges that products purchased from www.timberdocs.com are templates to be customized by the TimberDocs team using content provider by User. TimberDocs will request needed information from User to complete the document customization process. TimberDocs cannot control User implementation of products purchased from www.timberdocs.com and does not provide any warranty related to TimberDocs products. TimberDocs disclaims all warranties and guarantees, either expressed or implied, and does not make any warranties regarding TimberDocs products. While TimberDocs has developed a thoughtful product offering, developed in alignment with current regulations, Users acknowledge that marijuana/cannabis/marihuana laws are an EVOLVING AREA OF GOVERNANCE. As such, User acknowledges that TimberDocs does not make representations about TimberDocs products, their level of accuracy, relevance, or compliance.

Updated July 2018.