Considering A Purchase

Q: What is TimberDocs?
Q: Why is TimberDocs qualified to develop SOPs?
Q: Are regulatory updates included with my TimberDocs purchase?
Q: In what form/format will by TimberDocs be delivered?
Q: What happens if I am not satisfied with my purchase?
Q: Are there discounts available to customers purchasing more than one TimberDoc?
Q: I’m not sure which TimberDoc(s) my business needs. Is there someone who can help me with this?
Q: What forms of payment are accepted by TimberDocs?
Q: Can I use TimberDocs for my City or County license?
Q: Do you offer any other types of documents for my business besides SOPs?
Q: I represent an association, group, or have multiple licenses. Are special packages or pricing options available!


Q: How long will it take to receive my TimberDocs?
Q: I have received my documents, but would like help implementing each procedure. Is there a training and/or implementation program available?
Q: I placed my order, but realized I have ordered the wrong TimberDocs. Can I modify my order?

TEchnical Support

Q: I didn’t receive a confirmation that my order went through, how do I get one?
Q: My order won’t go through, what do I do?

Contact Us, We’re Here To Help!

Email: for more information about us, a sample of our SOPs, and a breakdown of our process and pricing. for customers in need of additional support, updates on documents, technical support with our website, and more.


Live customer support and chat feature is available on our website between the hours of 8AM - 12PM and 1PM - 4PM (PST) by clicking the blue icon in the right-hand corner.